Grand Hotel Des Etrangers- The Leading Hotels of the World

GUEST REVIEWS

Discover what our guests have to say about their unforgettable stay at Grand Hotel Des Etrangers- The Leading Hotels of the World

9.4

Exceptional

619 reviews

Location

Based on 619 reviews

9.8

010

Cleanliness

Based on 619 reviews

9.7

010

Comfort

Based on 619 reviews

9.6

010

Facilities

Based on 619 reviews

9.5

010

Free WiFi

Based on 619 reviews

9.5

010

Paid WiFi

Based on 619 reviews

9.5

010

Staff

Based on 619 reviews

9.4

010

Breakfast

Based on 619 reviews

8.9

010

Value for money

Based on 619 reviews

8.5

010

Nancy

9/10

United States

YOUNG_COUPLE

August 23, 2025

This is an elegant, comfortable hotel in a beautiful spot on Ortigia, with an outstanding staff.

What guests loved:

The location of this hotel is outstanding. It has a fabulous view of the harbor, and is very close to several outstanding restaurants. It is close walking distance to most of the important sights on...

Areas for improvement:

There could be a better choice of bed pillows.

Catherine

9/10

United States

FAMILY_WITH_YOUNG_CHILDREN

June 22, 2025

Expensive but worth it

What guests loved:

Great location on the water. Beautiful building. Staff was helpful with booking activities and transfers. Pool was small but nice. Room was very nice.

Josephine

10/10

United States

YOUNG_COUPLE

June 16, 2025

Gorgeous historic hotel in the center of everything

What guests loved:

The hotel is beautiful and historic. Everything is unbelievably clean and every little detail has been thought about. The staff was incredibly helpful throughout our stay, especially when we needed to...

Areas for improvement:

Nothing!!

Luca

10/10

United States

YOUNG_COUPLE

October 21, 2024

Very kind and gracious staff and beautiful restaurant and best rooftop in Ortigia !!

What guests loved:

Right near the Duomo , center of Ortigia and in from of ocean .

Areas for improvement:

Not very flexible management but eventually accommodated us .

Michalua

9/10

Brazil

YOUNG_COUPLE

October 16, 2024

Nice but could have been better if the events at checkout had not happened

What guests loved:

Location, and it is a renovated building. Decoration of high quality

Areas for improvement:

I had a bad experience during my check out as I was charged twice for an additional night I had reserved directly with the hotel. They asked my credit card upon checkin but I did not know I was alread...

Lori

10/10

United States

SOLO_TRAVELLER

October 6, 2024

Enjoyed my stay

What guests loved:

Great location and the spa was terrific. The staff were kind and helpful.

Mitchell

10/10

United States

YOUNG_COUPLE

October 4, 2024

What guests loved:

The room was beautiful and very comfortable. Luiza at the front desk was exceptional and helped us with many things.

Areas for improvement:

The gym

Romina

8/10

Australia

YOUNG_COUPLE

September 11, 2024

Beautiful hotel in an excellent location

What guests loved:

Staff try to attend to your every need - extremely helpful. Lovely rooms and excellent view. Location couldn’t be better.

Areas for improvement:

On Friday nights into weekends street musicians play outside the hotel (on the foreshore) until 2am - impossible to sleep!

Jonathan

10/10

Australia

YOUNG_COUPLE

September 7, 2024

One of the best hotels I have stayed in

What guests loved:

The location in Ortigia was perfect. The staff were friendly, professional and knowledgeable. The condition of the property was also exceptional.

Jian

9/10

China

YOUNG_COUPLE

August 31, 2024

Generally very good stay

What guests loved:

Location. Internal design and room design. Comfortable room.

Areas for improvement:

Pool was in construction